Computer User Support Specialists Salary, Job Outlook & Education | Career Matchup
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Computer User Support Specialists

15-1232

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Median annual wage

$61,860

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 15-1232

Projected change

-3.5%

Source: U.S. Bureau of Labor Statistics · Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 15-1232

Annual openings

39.7k

Source: U.S. Bureau of Labor Statistics · Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 15-1232

National employment

717,190

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 15-1232

Read the data in context

Career Matchup does not declare an overall winner. National estimates can hide local variation, and O*NET relative values describe the named construct rather than whether a career is better.

01 · Compensation

Pay and employment

National estimates are shown with the reference year from the BLS source row. Missing source values stay visible as Not available.

Median annual wage

$61,860

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 15-1232

Mean annual wage

$67,330

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 15-1232

Hourly median wage

$29.74

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 15-1232

Hourly mean wage

$32.37

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 15-1232

10th percentile annual wage

$40,980

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 15-1232

25th percentile annual wage

$49,000

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 15-1232

75th percentile annual wage

$79,040

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 15-1232

90th percentile annual wage

$100,540

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 15-1232

National employment

717,190

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 15-1232

02 · Outlook

Employment outlook

BLS projections describe the national occupation outlook across the published projection period.

Projected employment change

-3.5%

Source: U.S. Bureau of Labor Statistics · Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 15-1232

Average annual openings

39.7k

Source: U.S. Bureau of Labor Statistics · Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 15-1232

Projection period: 2025-2035

Annual openings are reported in thousands in the BLS source.

Source: U.S. Bureau of Labor Statistics · Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 15-1232

03 · Preparation

Education and training

These are the typical preparation categories reported for the occupation, not a guarantee of any individual employer's requirements.

Typical entry-level education

Some college, no degree

Source: U.S. Bureau of Labor Statistics · Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 15-1232

Related work experience

Not available

Source: U.S. Bureau of Labor Statistics · Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 15-1232

On-the-job training

Moderate-term on-the-job training

Source: U.S. Bureau of Labor Statistics · Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 15-1232

04 · Work context

What the work is like

O*NET context measures use their source scale identifier and a documented relative bar. A higher bar means more of the named construct, not a universal improvement.

Contact with others

4.4 raw · CX scale
85% relative

Relative scale: 85% · raw 4.38 · CX

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 15-1232.00

Time pressure

3.7 raw · CX scale
66% relative

Relative scale: 66% · raw 3.65 · CX

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 15-1232.00

Spend time standing

2.2 raw · CX scale
30% relative

Relative scale: 30% · raw 2.18 · CX

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 15-1232.00

Exposed to contaminants

1.5 raw · CX scale
11% relative

Relative scale: 11% · raw 1.45 · CX

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 15-1232.00

Exposed to disease or infections

1.3 raw · CX scale
7% relative

Relative scale: 7% · raw 1.26 · CX

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 15-1232.00

Exposed to hazardous equipment

1.2 raw · CX scale
4% relative

Relative scale: 4% · raw 1.15 · CX

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 15-1232.00

05 · Fit signals

Skills and work styles

These measurements describe skills and work-style characteristics associated with the occupation in O*NET.

Active listening

4 raw · LV scale
57% relative

Relative scale: 57% · raw 4 · LV

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 15-1232.00

Reading comprehension

4 raw · LV scale
57% relative

Relative scale: 57% · raw 4 · LV

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 15-1232.00

Speaking

4 raw · LV scale
57% relative

Relative scale: 57% · raw 4 · LV

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 15-1232.00

Critical thinking

3.9 raw · LV scale
55% relative

Relative scale: 55% · raw 3.88 · LV

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 15-1232.00

Active learning

3.3 raw · LV scale
46% relative

Relative scale: 46% · raw 3.25 · LV

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 15-1232.00

Learning strategies

3.1 raw · LV scale
45% relative

Relative scale: 45% · raw 3.12 · LV

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 15-1232.00

Writing

3.1 raw · LV scale
45% relative

Relative scale: 45% · raw 3.12 · LV

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 15-1232.00

Monitoring

3 raw · LV scale
43% relative

Relative scale: 43% · raw 3 · LV

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 15-1232.00

Dependability

2.4 raw · WI scale
90% relative

Relative scale: 90% · raw 2.41 · WI

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 15-1232.00

Attention to detail

2.3 raw · WI scale
89% relative

Relative scale: 89% · raw 2.34 · WI

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 15-1232.00

Stress tolerance

1.6 raw · WI scale
77% relative

Relative scale: 77% · raw 1.61 · WI

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 15-1232.00

Cooperation

2 raw · WI scale
83% relative

Relative scale: 83% · raw 1.99 · WI

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 15-1232.00

06 · Evidence

Sources and limitations

Every displayed value retains the dataset release, reference period, and occupation code used to publish it.

Occupational Employment and Wage Statistics

Source-backed

U.S. Bureau of Labor Statistics

Release May 2025 · Reference 2025

Occupation code 15-1232 · SHA-256 b5855a37f3e03e779f6fbf173d3bbc94aeeff33426aef32fa95ce6d025bab1af

Employment Projections

Source-backed

U.S. Bureau of Labor Statistics

Release 2025-2035 · Reference 2025-2035

Occupation code 15-1232 · SHA-256 a7d060f0576f7d4f5b829b9a0bb4a6c11a12766d159ebb0e07aab5bd2e7583c5

O*NET Database

Source-backed

O*NET Resource Center

Release 31.0 · Reference August 2026

Occupation code 15-1232.00 · SHA-256 c63ad00a8e45f3d3ef8e1529fcf8864d2279f2dfcb98737436818f5664781b04

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Verified career

Computer Programmers

15-1251

Create, modify, and test the code and scripts that allow computer applications to run. Work from specifications drawn up by software and web developers or other individuals. May develop and write computer programs to store, locate, and retrieve specific documents, data, and information.

Median pay

$100,390

Source: Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 15-1251

Growth

-7.3%

Source: Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 15-1251

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Software Quality Assurance Analysts and Testers

15-1253

Develop and execute software tests to identify software problems and their causes. Test system modifications to prepare for implementation. Document software and application defects using a bug tracking system and report defects to software or web developers. Create and maintain databases of known defects. May participate in software design reviews to provide input on functional requirements, operational characteristics, product designs, and schedules.

Median pay

$104,300

Source: Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 15-1253

Growth

5.7%

Source: Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 15-1253

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Median pay

$92,650

Source: Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 15-1254

Growth

3.8%

Source: Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 15-1254

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Computer Network Support Specialists

15-1231

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Median pay

$76,220

Source: Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 15-1231

Growth

1.2%

Source: Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 15-1231

View career profile
Compare with Computer Network Support Specialists

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Data sourcesData availabilityAboutFree guideContactPrivacyTermsData: U.S. Bureau of Labor Statistics and O*NET® Database.