Public Safety Telecommunicators vs Cargo and Freight Agents: Salary, Job Outlook & Education | Career Matchup
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Public Safety Telecommunicators vs Cargo and Freight Agents

Compare the evidence side by side. Career Matchup shows the source data without declaring an overall winner.

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01 · Compensation

Pay and employment

Median annual wage

2025

Public Safety Telecommunicators$53,040
100% relative comparison

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 43-5031

Cargo and Freight Agents$52,260
99% relative comparison

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 43-5011

Mean annual wage

2025

Public Safety Telecommunicators$56,740
99% relative comparison

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 43-5031

Cargo and Freight Agents$57,230
100% relative comparison

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 43-5011

Hourly median wage

2025

Public Safety Telecommunicators$25.50
100% relative comparison

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 43-5031

Cargo and Freight Agents$25.13
99% relative comparison

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 43-5011

Hourly mean wage

2025

Public Safety Telecommunicators$27.28
99% relative comparison

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 43-5031

Cargo and Freight Agents$27.52
100% relative comparison

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 43-5011

10th percentile annual wage

2025

Public Safety Telecommunicators$37,320
97% relative comparison

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 43-5031

Cargo and Freight Agents$38,340
100% relative comparison

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 43-5011

25th percentile annual wage

2025

Public Safety Telecommunicators$45,210
99% relative comparison

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 43-5031

Cargo and Freight Agents$45,710
100% relative comparison

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 43-5011

75th percentile annual wage

2025

Public Safety Telecommunicators$64,260
100% relative comparison

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 43-5031

Cargo and Freight Agents$63,390
99% relative comparison

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 43-5011

90th percentile annual wage

2025

Public Safety Telecommunicators$79,830
100% relative comparison

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 43-5031

Cargo and Freight Agents$79,810
100% relative comparison

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 43-5011

National employment

2025

Public Safety Telecommunicators102,500
100% relative comparison

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 43-5031

Cargo and Freight Agents97,670
95% relative comparison

Source: U.S. Bureau of Labor Statistics · Occupational Employment and Wage Statistics
Release: May 2025 · Reference/year: 2025 · Occupation code: 43-5011

02 · Outlook

Employment outlook

Bars compare the same metric across the two careers. They are not an overall score.

Projected employment change

2025-2035

Public Safety Telecommunicators3.7%
60% relative comparison

Source: U.S. Bureau of Labor Statistics · Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 43-5031

Cargo and Freight Agents6.2%
100% relative comparison

Source: U.S. Bureau of Labor Statistics · Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 43-5011

Average annual openings

2025-2035

Public Safety Telecommunicators9k
100% relative comparison

Source: U.S. Bureau of Labor Statistics · Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 43-5031

Cargo and Freight Agents9k
100% relative comparison

Source: U.S. Bureau of Labor Statistics · Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 43-5011

03 · Preparation

Education and training

Typical entry-level education

2025-2035

Public Safety TelecommunicatorsHigh school diploma or equivalent

Source: U.S. Bureau of Labor Statistics · Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 43-5031

Cargo and Freight AgentsHigh school diploma or equivalent

Source: U.S. Bureau of Labor Statistics · Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 43-5011

Related work experience

2025-2035

Public Safety TelecommunicatorsNot available

Value missing or suppressed in source.

Source: U.S. Bureau of Labor Statistics · Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 43-5031

Cargo and Freight AgentsNot available

Value missing or suppressed in source.

Source: U.S. Bureau of Labor Statistics · Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 43-5011

On-the-job training

2025-2035

Public Safety TelecommunicatorsModerate-term on-the-job training

Source: U.S. Bureau of Labor Statistics · Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 43-5031

Cargo and Freight AgentsShort-term on-the-job training

Source: U.S. Bureau of Labor Statistics · Employment Projections
Release: 2025-2035 · Reference/year: 2025-2035 · Occupation code: 43-5011

04 · Context and fit

Work context

Only compatible O*NET scales are compared together. Relative bars preserve the source scale interpretation.

Contact with others

Public Safety Telecommunicators5 raw · CX scale
100% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5031.00

Cargo and Freight Agents4.5 raw · CX scale
87% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5011.00

Time pressure

Public Safety Telecommunicators4.2 raw · CX scale
81% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5031.00

Cargo and Freight Agents4 raw · CX scale
74% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5011.00

Spend time standing

Public Safety Telecommunicators1.7 raw · CX scale
19% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5031.00

Cargo and Freight Agents2.2 raw · CX scale
30% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5011.00

Exposed to contaminants

Public Safety Telecommunicators2.7 raw · CX scale
43% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5031.00

Cargo and Freight Agents2.4 raw · CX scale
34% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5011.00

Exposed to disease or infections

Public Safety Telecommunicators1.4 raw · CX scale
9% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5031.00

Cargo and Freight Agents1.4 raw · CX scale
9% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5011.00

Exposed to hazardous equipment

Public Safety Telecommunicators1 raw · CX scale
0% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5031.00

Cargo and Freight Agents2.5 raw · CX scale
38% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5011.00

04 · Context and fit

Skills

Only compatible O*NET scales are compared together. Relative bars preserve the source scale interpretation.

Active listening

Public Safety Telecommunicators4 raw · LV scale
57% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5031.00

Cargo and Freight Agents3 raw · LV scale
43% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5011.00

Speaking

Public Safety Telecommunicators4 raw · LV scale
57% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5031.00

Cargo and Freight Agents3 raw · LV scale
43% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5011.00

Critical thinking

Public Safety Telecommunicators3.9 raw · LV scale
55% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5031.00

Cargo and Freight Agents3.6 raw · LV scale
52% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5011.00

Reading comprehension

Public Safety Telecommunicators3.8 raw · LV scale
54% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5031.00

Cargo and Freight Agents3.1 raw · LV scale
45% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5011.00

Monitoring

Public Safety Telecommunicators3.3 raw · LV scale
46% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5031.00

Cargo and Freight Agents3.1 raw · LV scale
45% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5011.00

Active learning

Public Safety Telecommunicators3 raw · LV scale
43% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5031.00

Cargo and Freight Agents2.8 raw · LV scale
39% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5011.00

Writing

Public Safety Telecommunicators3 raw · LV scale
43% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5031.00

Cargo and Freight Agents3 raw · LV scale
43% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5011.00

Learning strategies

Public Safety Telecommunicators2.9 raw · LV scale
41% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5031.00

Cargo and Freight AgentsNot available

Source metadata unavailable

Mathematics

Public Safety TelecommunicatorsNot available

Source metadata unavailable

Cargo and Freight Agents2.5 raw · LV scale
36% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5011.00

04 · Context and fit

Work styles

Only compatible O*NET scales are compared together. Relative bars preserve the source scale interpretation.

Dependability

Public Safety Telecommunicators2.9 raw · WI scale
99% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5031.00

Cargo and Freight Agents2.7 raw · WI scale
94% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5011.00

Attention to detail

Public Safety Telecommunicators2.8 raw · WI scale
96% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5031.00

Cargo and Freight Agents2.4 raw · WI scale
90% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5011.00

Stress tolerance

Public Safety Telecommunicators3 raw · WI scale
100% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5031.00

Cargo and Freight Agents1.3 raw · WI scale
72% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5011.00

Cooperation

Public Safety Telecommunicators2.3 raw · WI scale
88% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5031.00

Cargo and Freight Agents1.4 raw · WI scale
73% relative

Source: O*NET Resource Center · O*NET Database
Release: 31.0 · Reference/year: August 2026 · Occupation code: 43-5011.00

Explore your next step

Public Safety Telecommunicators

Read the full profile, preparation, skills and source details.

Cargo and Freight Agents

Read the full profile, preparation, skills and source details.

  • Use the career comparison checklist

Sources

Each side retains the source release, reference period, occupation code, and file hash used for the comparison.

Public Safety Telecommunicators

Occupational Employment and Wage Statistics

Source-backed

U.S. Bureau of Labor Statistics

Release May 2025 · Reference 2025

Occupation code 43-5031 · SHA-256 b5855a37f3e03e779f6fbf173d3bbc94aeeff33426aef32fa95ce6d025bab1af

Employment Projections

Source-backed

U.S. Bureau of Labor Statistics

Release 2025-2035 · Reference 2025-2035

Occupation code 43-5031 · SHA-256 a7d060f0576f7d4f5b829b9a0bb4a6c11a12766d159ebb0e07aab5bd2e7583c5

O*NET Database

Source-backed

O*NET Resource Center

Release 31.0 · Reference August 2026

Occupation code 43-5031.00 · SHA-256 c63ad00a8e45f3d3ef8e1529fcf8864d2279f2dfcb98737436818f5664781b04

Cargo and Freight Agents

Occupational Employment and Wage Statistics

Source-backed

U.S. Bureau of Labor Statistics

Release May 2025 · Reference 2025

Occupation code 43-5011 · SHA-256 b5855a37f3e03e779f6fbf173d3bbc94aeeff33426aef32fa95ce6d025bab1af

Employment Projections

Source-backed

U.S. Bureau of Labor Statistics

Release 2025-2035 · Reference 2025-2035

Occupation code 43-5011 · SHA-256 a7d060f0576f7d4f5b829b9a0bb4a6c11a12766d159ebb0e07aab5bd2e7583c5

O*NET Database

Source-backed

O*NET Resource Center

Release 31.0 · Reference August 2026

Occupation code 43-5011.00 · SHA-256 c63ad00a8e45f3d3ef8e1529fcf8864d2279f2dfcb98737436818f5664781b04

Read the data in context

Career Matchup does not declare an overall winner. National estimates can hide local variation, and O*NET relative values describe the named construct rather than whether a career is better.

Career Matchup is an independent comparison tool.

Data sourcesData availabilityAboutFree guideContactPrivacyTermsData: U.S. Bureau of Labor Statistics and O*NET® Database.